shipping policy

1. Order Processing

All orders are processed within 1–2 business days after payment is confirmed (excluding weekends and holidays).

You will receive a shipping confirmation email with tracking information once your order has been dispatched.

2. Shipping Locations

We ship to:

• United States (All 50 states)
• International destinations (please contact us directly before ordering to confirm availability and costs)

3. Shipping Rates & Carriers

• Shipping costs are calculated based on the shipping address, package weight and size, and the carrier service selected at checkout.
• We work with trusted freight carriers to ensure secure delivery of heavy items like engines and transmissions.
• For international shipments, we may provide a separate shipping quote before order confirmation.

4. Delivery Times

• Domestic (USA): Usually 3–10 business days depending on your location and freight service.
• International Orders: Delivery times vary by country and service — typically 2–6 weeks. Exact timing will be provided when available.

5. Freight & Residential Delivery

Some deliveries — especially residential addresses — may require a liftgate service or curbside delivery, which can incur additional fees.

If your address requires special delivery services (e.g., liftgate, inside delivery), additional charges may apply and will be communicated during checkout.

6. Damage During Shipping

JDM Engine World is not responsible for damages that occur during shipment. Please inspect your package at the time of delivery.

If you notice visible damage to the packaging or item, refuse delivery and contact us immediately.

7. Tracking Your Shipment

Once your order ships, you’ll receive a tracking number by email. You can use this to check your delivery status directly with the carrier.

8. International Orders

International customers are responsible for all customs fees, duties, taxes, import documentation, and charges imposed by their local authorities.

We recommend contacting your local customs office before placing an international order.

9. Shipping Costs & Returns

Shipping costs are non-refundable. Customers are responsible for all fees related to shipping on returned or refused orders, including original freight and return freight charges. A restocking fee may also apply.

10. Contact Us

If you have questions about shipping, delivery times, or tracking, contact us:

Phone: 718-479-5970
Email: sa***@************ld.com
Address: 98-12 211th St, Queens Village, NY 11429